Service

Our service department is run by highly qualified and experienced technicians who are experts in the machines we sell. Their skills are maintained to the highest standard with regular training by all of our major suppliers.

EH Hassell and Sons primarily focused on mechanical engineering services to the quarrying industry. In 1985 the company moved into its current premises in Trentham, Stoke on Trent. The 2.3-acre site has a total of 36,000 Sq. Ft. under cover. The current owner, Ian Hassell, has worked at the company for 35 years. In 1998 became the Sennebogen dealer for the UK and Ireland selling material handlers to the Scrap Metal, Ports, construction, quarrying and Waste industries. E H Hassell and Sons now employs over 50 people.

Service
Service & Parts Centre

Service & Parts Centre

Our service department is run by highly qualified and experienced technicians who are experts in the machines we sell. Their skills are maintained to the highest standard with regular training by all of our major suppliers.

We run a large fleet of service vehicles fully equipped with a vast array of parts required for servicing and breakdowns covering the whole of the UK.

If you would like any further information on servicing then please don’t hesitate to give our service team a call or alternatively you could send an email.

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Service Agreements

Service Agreements

Use Hassells superb service knowledge and experience with a fixed price service agreement and reduce unnecessary breakdowns and costs.

Each service will be performed by our own highly trained competent and qualified engineers with an excellent reputation of providing fast and effective servicing.

Benefits of a service plan agreement:

  • Fast availability of spares 100% genuine parts
  • Efficient servicing by our qualified engineers
  • Clear service cost agreements with no hidden charges
  • Spread your payments over a period of time

Whatever your requirements please call and we will be happy to discuss your requirements and find the best plan for your organisation.

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Service Cummins Engines Support

As well as servicing and supporting with genuine parts at competitive pricing for Deutz, Cummins and CAT engines within the Sennebogen range Hassells are dealers and distributors of Cummins/Fleetguard parts. Just ring our service and parts centre with your part number and/or engine number and we will provide a competitive quotation.

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Equipment Maintenance

Equipment Maintenance

Completion of a qualified engineer to provide a full crane inspection can be scheduled. This will provide you confidence in knowing your machine has a clear bill of health and identification of any potential problems.

  • Health checks for structural, hydraulic and electrical systems
  • Recommendations to avoid any potential problems
  • Safety checks if required to confirm with crane certification.
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Repairs and Fault Rectification

Repairs and Fault Rectification

Our technicians are focussed on first time fix to ensure our customers have the minimum possible down time. On the rare occasion we require factory parts we offer a 24-hour shipping service from most of our major machine manufacturers.

  • FAST AND EFFICIENT FAULT FINDING AND RECTIFICATION ADVICE
  • REPAIRING OR REPLACING SMALL AND LARGE COMPONENTS
  • IMPROVEMENTS TO STEEL STRUCTURE
  • ACCIDENTAL DAMAGE REPAIRS
  • ADVICE ON BEST RESOLUTION
Retrofitting

Retrofitting

If you need additional attachments or equipment or machine features to complete your operational requirements Hassells provide advice and quotations. Retro-fitting equipment can be scheduled when convenient as and when you need those changes necessary to stay competitive. Software updates Safety devices to keep up to date with regulations Additional equipment for new handling capabilities.

  • SOFTWARE UPDATES
  • SAFETY DEVICES TO KEEP UP TO DATE WITH REGULATIONS
  • ADDITIONAL EQUIPMENT FOR NEW HANDLING CAPABILITIES
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Air-conditioning Systems

We also have specialist engineering to provide complete service and repairs for all types of air-con units. If you have experienced problems or need to recharge the gas bottles please call our parts and service centre.

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Meet The Team

Gary Griffin

Precision Engineering Manager


garygriffin@hassells.com 01782 644299

Duncan Watkins

Technical Manager


duncanwatkins@hassells.com 01782 644299

Ian Goodwin

Service Manager


servicedepartment@hassells.com 01782 644299