Terms & Conditions

The customer’s attention is drawn in particular to the provisions of clause 9.

1.             Interpretation

1.1          Definitions.

Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

Conditions: the terms and conditions set out in this document as amended from time to time in accordance with clause 11.4.

Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.

Customer: the person, firm or company who purchases the Goods from the Supplier.

Deposit: means the deposit, if applicable, to be paid to secure the Order in accordance with clause 7.5.

Force Majeure Event: an event or circumstance beyond a party’s reasonable control.

Goods: the goods (or any part of them) set out in the Order.

Order: the Customer’s order for the Goods.

Specification: any specification for the Goods, including any related plans and drawings, that is agreed in writing by the Customer and the Supplier.

Supplier: E H Hassell & Sons Limited (registered in England and Wales with company number 1192025.

1.2          Interpretation:

(a)        a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

(b)        any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

(c)         a reference to writing or written does not include emails.

2.             Basis of contract

2.1          These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2          The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order and any applicable Specification are complete and accurate.

2.3          The Order shall only be deemed to be accepted when the Supplier issues a written acceptance of the Order, at which point the Contract shall come into existence.

2.4          The Customer waives any right it might otherwise have to rely on any term endorsed upon, delivered with or contained in any documents of the Customer that is inconsistent with these Conditions.

2.5          Any samples, drawings, descriptive matter or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.

2.6          A quotation for the Goods given by the Supplier shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue.

3.             Goods

3.1          To the extent that the Goods are to be manufactured in accordance with a Specification supplied by the Customer, the Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by the Supplier in connection with any claim made against the Supplier for actual or alleged infringement of a third party’s intellectual property rights arising out of or in connection with the Supplier’s use of the Specification. This clause 3.1 shall survive termination of the Contract.

3.2          The Supplier reserves the right to amend the Specification if required by any applicable statutory or regulatory requirements.

3.3          All Goods sold are strictly subject to the terms of the manufacturer’s warranty.

3.4          For the avoidance of doubt, in the event the Goods sold are not new, any warranty offered will be limited to manufacturer’s valid warranty period remaining at the point of sale to the Customer.  Any available warranty will be specified on the Order.

4.             Delivery

4.1          The Supplier shall ensure that:

(a)        each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Goods are being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and

(b)        if the Supplier requires the Customer to return any packaging materials to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request.

4.2          Unless otherwise agreed, the Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.

4.3          Delivery is completed on the completion of unloading of the Goods at the Delivery Location.

4.4          Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence.

4.5          If the Customer fails to accept delivery of the Goods within three Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier’s failure to comply with its obligations under the Contract:

(a)        delivery of the Goods shall be deemed to have been completed at 9.00 am on the third Business Day after the day on which the Supplier notified the Customer that the Goods were ready; and

(b)        the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).

4.6          If 15 Business Days after the day on which the Supplier notified the Customer that the Goods were ready for delivery the Customer has not accepted delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.

4.7          The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

4.8          The Customer acknowledges that delivery charges additional to the price of the Goods and will be added to the Supplier’s invoice for each delivery.

5.             Quality

5.1          Subject to clause 3.3 and 3.4, the Supplier warrants that on delivery, and for a period of 12 months, or 2,000 hours if applicable, whichever is the sooner, from the date of delivery (warranty period), the Goods shall:

(a)        conform in all material respects with their description and any applicable Specification; and

(b)        be free from material defects in design, material and workmanship; and

(c)        be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and

(d)        be fit for any purpose held out by the Supplier.

5.2          Subject to clause 5.4, if:

(a)        the Customer gives notice in writing to the Supplier during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;

(b)        the Supplier is given a reasonable opportunity of examining such Goods; and

(c)        the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost,

the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

5.3          The Supplier may, at its own discretion, issue a handling charge of 20% of the net invoice of any Goods which are returned

5.4          The Supplier shall not be liable for the Goods’ failure to comply with the warranty set out in clause 5.1 in any of the following events:

(a)        the Customer makes any further use of such Goods after giving notice in accordance with clause 5.2;

(b)        the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

(c)        the defect arises as a result of the Supplier following any drawing, design or Specification supplied by the Customer;

(d)        the Customer alters or repairs such Goods without the written consent of the Supplier;

(e)        the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

(f)         the Goods differ from their description or the Specification as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

5.5          Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods’ failure to comply with the warranty set out in clause 5.1.

5.6          The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

5.7          These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

6.             Title and risk

6.1          The risk in the Goods shall pass to the Customer on completion of delivery in accordance with clause 4.3.

6.2          Title to the Goods shall not pass to the Customer until the earlier of:

(a)        the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums; and

(b)        the Customer resells the Goods, in which case title to the Goods shall pass to the Customer at the time specified in clause 6.4.

6.3          Until title to the Goods has passed to the Customer, the Customer shall:

(a)        store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;

(b)        not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;

(c)        maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;

(d)        notify the Supplier immediately if it becomes subject to any of the events listed in clause 8.1; and

(e)        give the Supplier such information relating to the Goods as the Supplier may require from time to time.

6.4          Subject to clause 6.5, the Customer may resell or use the Goods in the ordinary course of its business (but not otherwise) before the Supplier receives payment for the Goods. However, if the Customer resells the Goods before that time:

(a)        it does so as principal and not as the Supplier’s agent; and

(b)        title to the Goods shall pass from the Supplier to the Customer immediately before the time at which resale by the Customer occurs.

6.5          If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 8.1, then, without limiting any other right or remedy the Supplier may have:

(a)        the Customer’s right to resell the Goods or use them in the ordinary course of its business ceases immediately; and

(b)        the Supplier may at any time:

(i)         require the Customer to deliver up all Goods in its possession that have not been resold, or irrevocably incorporated into another product; and

(ii)        if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.

7.             Price and payment

7.1          The price of the Goods shall be the price set out in the Order, or, if no price is quoted, the price set out in the Supplier’s published price list in force as at the date of delivery subject always to clause 7.2.

7.2          In the event the Customer has asked for a quotation, such quotation may be withdrawn at any time without notice or may be amended to reflect market forces.  The Supplier does not guarantee a price for Goods will be available to the Customer until a contract between the parties has been formed.

7.3          Payment for the Goods will usually be stated in pounds sterling but the Supplier reserves the right to request payment in another currency.  The Customer must check the Order to ensure the correct currency is used in settlement of the Supplier’s invoice.

7.4          The Supplier may, by giving notice to the Customer at any time before delivery, increase the price of the Goods to reflect any increase in the cost of the Goods that is due to:

(a)        any factor beyond the Supplier’s control (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);

(b)        any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Specification; or

(c)        any delay caused by any instructions of the Customer or failure of the Customer to give the Supplier adequate or accurate information or instructions.

7.5          In some cases, the Supplier may require a Deposit to be paid to secure an Order.  In such an event, the Supplier will agree the amount required and the details will be entered on the Order,  In the event the Order is cancelled the Supplier reserves the right to deduct an amount from the Deposit to cover reasonable time and expenses incurred in dealing with the Order before cancellation by the Customer.

7.6          Unless otherwise specified, the price of the Goods:

(a)        excludes amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate, subject to the receipt of a valid VAT invoice; and

(b)        excludes the costs and charges of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer.

7.7          The Supplier will ordinarily invoice the Customer for the Goods prior to delivery, but may invoice the Customer on or at any time after the completion of delivery.

7.8          The Customer shall pay the invoice in full and in cleared funds in accordance with the terms specified on the Order (if applicable) or as stated on the invoice. Payment shall be made to the bank account nominated in writing by the Supplier. Time of payment is of the essence.

7.9          All payments made to the Supplier must be electronic transfer, debit or credit card.  The Supplier will not accept cash payments and payment by cheque is restricted to Customers with an approved credit account in existence with the Supplier.  For the avoidance of doubt, the Supplier reserves the right to make a surcharge for any payments made by credit card.

7.10        If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 5% per annum above the Bank of England’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.  The Supplier reserves the right to charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

7.11        In the event the Supplier is forced to seek legal redress to recover amounts owed by the Customer, the Customer will be liable for all such costs incurred which will be added to the Customer’s invoice.

7.12        The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). The Supplier may at any time, without limiting any other rights or remedies it may have, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.

7.13        The Supplier may agree to part-exchange Goods as part of a transaction with the Customer.  In this event, the following conditions apply:

(a)        the Supplier will be given full access to examine the goods to be part-exchanged and a price will be agreed at the date of examination;

(b)        at the point of delivery of the part-exchanged goods a further examination will take place.  In the event the condition of the goods has deteriorated the Supplier will be entitled to increase the amount due on the ordered Goods or reject the goods to be part-exchanged and the full amount of the Goods will be payable;

(c)        any goods to be part-exchanged must be free of any encumbrances.  No goods will be accepted as part-exchange in the event they are the subject to existing lease, rental or hire purchase terms;

(d)        title in the Goods will not pass to the Customer until any part-exchanged goods have been examined and accepted by the Supplier in writing.

8.             Termination

8.1          Without limiting its other rights or remedies, the Supplier may terminate this Contract with immediate effect by giving written notice to the Customer if:

(a)        the Customer fails to pay any amount due under this agreement on the due date for payment and remains in default not less than 3 days after being notified in writing to make such payment;

(b)        the Customer commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 5 Business Days of that party being notified in writing to do so;

(c)        the Customer takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

(d)        the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on all or a substantial part of its business; or

(e)        the Customer’s financial position deteriorates to such an extent that in the Supplier’s opinion the Customer’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

8.2          Without limiting its other rights or remedies, the Supplier may suspend provision of the Goods under the Contract or any other contract between the Customer and the Supplier if the Customer becomes subject to any of the events listed in clause 8.1(a) to clause 8.1(e), or the Supplier reasonably believes that the Customer is about to become subject to any of them, or if the Customer fails to pay any amount due under this Contract on the due date for payment.

8.3          Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment and remains in default not less than 10 Business Days after being notified in writing to make such payment.

8.4          On termination of the Contract for any reason the Customer shall immediately pay to the Supplier all of the Supplier’s outstanding unpaid invoices and interest.

8.5          Termination of the Contract shall not affect any of the parties’ rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of this Contract that existed at or before the date of termination.

8.6          Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.

9.             Limitation of liability

9.1          Nothing in these Conditions shall limit or exclude the Supplier’s liability for:

(a)        death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

(b)        fraud or fraudulent misrepresentation;

(c)        breach of the terms implied by section 12 of the Sale of Goods Act 1979; or

(d)        defective products under the Consumer Protection Act 1987.

9.2          Subject to clause 9.1:

(a)        the Supplier shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

(b)        the Supplier’s total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed 75% of the price of the Goods.

10.          Force majeure

Force majeure. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from a Force Majeure Event. If the period of delay or non-performance continues for 3 months, the party not affected may terminate this Contract by giving 10 weeks written notice to the affected party.

11.          General

11.1        Assignment and other dealings.

(a)        The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

(b)        The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

11.2        Confidentiality.

(a)        Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by clause 11.2(b).

(b)        Each party may disclose the other party’s confidential information:

(i)         to its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this agreement. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 11.2; and

(ii)        as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

(c)        No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with this agreement.

11.3        Entire agreement.

(a)        This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

(b)        Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

11.4        Variation.  No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

11.5        Waiver. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default.  A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not:

(a)        waive that or any other right or remedy; nor

(b)        prevent or restrict the further exercise of that or any other right or remedy.

11.6        Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

11.7        Notices.

(a)        Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or commercial courier.

(b)        A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 11.7(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed.

(c)        The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

11.8        Third party rights. No one other than a party to this Contract and their permitted assignees shall have any right to enforce any of its terms.

11.9        Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

11.10     Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.

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